Privacy policy

GENERAL

Eductify has adopted this privacy policy (“Privacy Policy”) to explain how we collect, use and share information. By using or accessing our mobile applications or website (“Services”), you agree to the terms of this Privacy Policy. Eductify reserves the right to modify this Privacy Policy at reasonable times. By using the Services, you accept the privacy practices described in this Privacy Policy.

Information Collection and Use

This Privacy Policy explains how we collect, use and share your data.

Personal Data

Eductify does not require any type of Personal Data from regular users of our mobile applications or website unless explicitly necessary for specific features (e.g., Parent Connect). Personal Data refers to information that identifies you as an individual, such as name, email address, or IP address.

Technical and activity data

We collect technical information necessary for the successful operation of our Services. This includes device information such as device model, operating system, SDK version, API key, and app version. Additionally, we collect anonymized activity data, such as app usage patterns, navigation, screen visits, test progress, and session duration.

On our website, we use Google Analytics to collect anonymized usage data, such as pages visited, clicks, and user behavior. This information is used solely to improve our Services. Google Analytics may collect IP addresses, which are anonymized in compliance with data protection regulations.

Parent Connect application

The Parent Connect application allows parents to create profiles for their children. These profiles may include personal information such as name or profile picture. If you decide to proivde this data, it will be encrypted and stored on our servers and used to provide the Parent Connect service. Parents retain full control of this data and can delete profiles at any time.

Purpose of storing the data

Eductify uses data collected through the Services for purposes such as understanding, improving, and personalizing our Services. Data is not used for marketing, advertisements, or any unrelated purposes.

Sharing Data

Eductify does not share data with third-party social networks or advertisers. Our leearning applications may share test results history data with Parent connect application(s) used typically by parents. This data sharing is only enabled if Parent connect application is securely connected with one of our learning application, where both parties have to approve the connection using a PIN verification.

Payment Services

We offer several methods for processing payments depending on your platform and location. If you make any purchases through our Services, we use the following third-party payment providers:

App Store (iOS In-App Purchases)

If you make purchases within our mobile app on an iOS device, the transactions are handled by the **Apple App Store**. Apple’s payment system processes your payment information, including credit card details, billing address, and other personal information required for the transaction.

Apple’s Privacy Policy applies to the payment process, and you can review it here.

Google Play (Android In-App Purchases)

If you make purchases within our mobile app on an Android device, the transactions are processed through **Google Play**. Google Play handles your payment details such as credit card number, billing address, and other related information.

Google’s Privacy Policy applies to the payment process, and you can review it here.

Simpleshop & Comgate (Website Payments)

If you make purchases through our website, we use the **Simpleshop and Comgate** providers to process transactions. These services collects personal and financial information such as your credit card details, billing address, and contact information.

**Eductify** does not store any of your financial information. All payment processing is securely handled by Simpleshop and Comgate. By using these services, you agree to Simpleshop and Comgate’s privacy policy and terms of service, which govern how they collect and use your data.

For more details on how Simpleshop and Comgate processes your information, please visit their Privacy Policy (Simpleshop), Privacy Policy (Comgate).

Please note, regardless of which platform or payment method you choose, we do not store your sensitive financial data on our servers. All payments are processed through secure, third-party systems.

Our Third-Party Service Providers

To operate our Services effectively, we utilize trusted third-party providers. These providers include:

  • Firebase Services: Used for analytics, crash reporting, and cloud data storage. Firebase operates under strict privacy protocols. Learn more about Firebase privacy.
  • Google Analytics: Used to analyze website usage and improve the user experience. IP addresses are anonymized. Learn more about Google Analytics privacy.
  • Google Play: If you make purchases or use in-app services through our mobile apps available on Google Play, Google's privacy policy applies to the personal information you provide during these transactions. Learn more about Google Play privacy.
  • Apple App Store: If you make purchases or use in-app services through our mobile apps available on the Apple App Store, Apple’s privacy policy applies to the personal information you provide during these transactions. Learn more about Apple privacy.
  • Comgate: Used for processing payments on our website. Comgate collects and processes payment information like credit cards necessary to complete payment transactions. Learn more about Comgate privacy.
  • Simpleshop: Used for order creation and invoicing on our website. Simpleshop collects personal information necessary for processing orders and generating invoices. Learn more about Simpleshop privacy.
  • MaxMind GeoLite2 Database: This website uses the GeoLite2 database from MaxMind to determine a user's approximate location based on their IP address, helping us pre-select the appropriate language version of the site.

    IP geolocation data provided by MaxMind.

By using our Services, you agree to the data collection and processing practices of these third-party providers.

Opt-out

You can opt out of data collection by not using our Services. For website users, you can disable cookies in your browser settings. Mobile app users can manage app permissions and notification settings on their devices.

Storing and Deletion of Information

Eductify stores data only for as long as it is necessary to provide our Services. For Parent Connect profiles, data is stored until it is manually deleted by the user. Anonymized analytics data may be stored longer for internal purposes. All information is securely stored, and data deletion requests will be honored in compliance with applicable laws.

Security

We follow industry standards to protect the information collected through our Services. However, no security measures can guarantee complete protection. We continually review and improve our security practices.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. Changes will be posted here with the updated effective date.

Contact Us

If you have questions or suggestions about our Privacy Policy, please contact us at info@eductify.com.


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